Brand new MY18 M4 Ultimate package - CF exhaust tips & CF rear diffuser MISSING!

[TheOne]

So my dealer in Toronto brought an M4 Ultimate Package for me from Montreal ( Dealer trade )
My delivery was scheduled for this weekend and I just went to see the car this afternoon.

I fired her up while she was sitting outside in the cold and snow and noticed hmmm this doesn't sound like the MPE and the UPs I've heard before!
Got out and looked at the rear and to my surprise the CF exhaust tips and the CF diffuser are missing!!!
The car sounded like my current regular MY15 M4!

Dealer was surprised and said but all the papers say Ultimate Package probably the Montreal dealer had deleted the CF parts !!!

Left the dealerships and after going back and forth over texts and the dealer scratching his head too he came back saying with the Ultimate Package the exhaust and the CF parts get delivered separately and they get installed by the dealer !

Aren't they factory installed ?

Am I missing something ?

I think the car is a misbuild !!!


Who's right? Who's wrong?

[xfactor]

From what I heard or read here, the special CF bits are installed port side in Halifax, so there might be some miscommunication there. Surprised that the dealer can't look this up for you and get you the pieces and compensate you with some extra goodies or dollars.

[coldfish]

Originally Posted by TheOne

So my dealer in Toronto brought an M4 Ultimate Package for me from Montreal ( Dealer trade )
My delivery was scheduled for this weekend and I just went to see the car this afternoon.

I fired her up while she was sitting outside in the cold and snow and noticed hmmm this doesn't sound like the MPE and the UPs I've heard before!
Got out and looked at the rear and to my surprise the CF exhaust tips and the CF diffuser are missing!!!
The car sounded like my current regular MY15 M4!

Dealer was surprised and said but all the papers say Ultimate Package probably the Montreal dealer had deleted the CF parts !!!

Left the dealerships and after going back and forth over texts and the dealer scratching his head too he came back saying with the Ultimate Package the exhaust and the CF parts get delivered separately and they get installed by the dealer !

Aren't they factory installed ?

Am I missing something ?

I think the car is a misbuild !!!


Who's right? Who's wrong?

Mine had the same issue too.

the car was sitting at port for one month. and after I urged my dealership to look into it, they said it was delayed because of no CF parts available to install. then they just shipped the car to dealership first and got parts delivered separately. I guess Montreal dealership had the same issue when your car was first delivered but they never installed those parts after receiving them.

my car was built in April, 2018 and shipped to Halifax in June. there was a big delay around that time because of missing Cf parts at port.

[Maitre_Absolut]

Are you saying you are missing the MPE or just the tips? You know the CF tips dont change the sound right?

Regardless, those parts are available and you can be made whole. I've read stories of some who are missing options that can't be retroactively added.

[TheOne]

Originally Posted by xfactor

From what I heard or read here, the special CF bits are installed port side in Halifax, so there might be some miscommunication there. Surprised that the dealer can't look this up for you and get you the pieces and compensate you with some extra goodies or dollars.

I'm surprised too that until I went in to take a look at the car a couple of days prior to delivery the dealer and the managers were clueless!!

[TheOne]

Originally Posted by coldfish

Mine had the same issue too.

the car was sitting at port for one month. and after I urged my dealership to look into it, they said it was delayed because of no CF parts available to install. then they just shipped the car to dealership first and got parts delivered separately. I guess Montreal dealership had the same issue when your car was first delivered but they never installed those parts after receiving them.

my car was built in April, 2018 and shipped to Halifax in June. there was a big delay around that time because of missing Cf parts at port.

These guys were ready to deliver my car had I not mentioned the missing CF parts.

[TheOne]

Originally Posted by Maitre_Absolut

Are you saying you are missing the MPE or just the tips? You know the CF tips dont change the sound right?

Regardless, those parts are available and you can be made whole. I've read stories of some who are missing options that can't be retroactively added.

Yes you're absolutely right the CF doesn't change the sound. It's the titanium MPE system on the Ultimate Package that produces a different noise.
Which seemed to be lacking when I started her up a few times.

And my big worry is this one being a misbuild and missing the MPE too!

*Attached are the pictures I took last night at the dealership.
Notice no CF part installed.

The rear diffuser is missing too... there was too much snow under the car so I couldn't take a pic of that.

[coldfish]

Originally Posted by TheOne

Yes you're absolutely right the CF doesn't change the sound. It's the titanium MPE system on the Ultimate Package that produces a different noise.
Which seemed to be lacking when I started her up a few times.

And my big worry is this one being a misbuild and missing the MPE too!

*Attached are the pictures I took last night at the dealership.
Notice no CF part installed.

The rear diffuser is missing too... there was too much snow under the car so I couldn't take a pic of that.

it is not MPE. it is regular competition exhaust installed in factory.

your case is even worse than mine. Mine only missed some CF parts, like rear spoiler, front splitters, mirror covers, diffuser, front lip(this is not CF, it is plastic from ultimate package)

let your dealership fix it.

I will call BMW CA to complain about this, which would escalate your case. In my case, after complaining , they called sales manager directly.

[coldfish]

Originally Posted by TheOne

Yes you're absolutely right the CF doesn't change the sound. It's the titanium MPE system on the Ultimate Package that produces a different noise.
Which seemed to be lacking when I started her up a few times.

And my big worry is this one being a misbuild and missing the MPE too!

*Attached are the pictures I took last night at the dealership.
Notice no CF part installed.

The rear diffuser is missing too... there was too much snow under the car so I couldn't take a pic of that.

Tell BMW CA that those guys were trying to deliver the car without informing you of these missing part and one complete MPE exhaust, which is ridiculous.

[Maitre_Absolut]

Originally Posted by TheOne

Yes you're absolutely right the CF doesn't change the sound. It's the titanium MPE system on the Ultimate Package that produces a different noise.
Which seemed to be lacking when I started her up a few times.

And my big worry is this one being a misbuild and missing the MPE too!

*Attached are the pictures I took last night at the dealership.
Notice no CF part installed.

The rear diffuser is missing too... there was too much snow under the car so I couldn't take a pic of that.

Its not a mis-build. The ultimate package is not built at the factory its just a Canadian accessories package which is port installed. You are evidently missing the exterior components from the ultimate package (I also see you do not have the front lip which as mentioned earlier is plastic not CF on the UP). The mystery is how this car left Halifax without getting these installed.

[coldfish]

Originally Posted by Maitre_Absolut

Its not a mis-build. The ultimate package is not built at the factory its just a Canadian accessories package which is port installed. You are evidently missing the exterior components from the ultimate package (I also see you do not have the front lip which as mentioned earlier is plastic not CF on the UP). The mystery is how this car left Halifax without getting these installed.

to save space at port. they just decided to ship first and deal with it later on.

some salesperson doesn't even know what they are selling... they should have checked around before delivery or received the car from another dealer.

[TheOne]

Originally Posted by coldfish

it is not MPE. it is regular competition exhaust installed in factory.

your case is even worse than mine. Mine only missed some CF parts, like rear spoiler, front splitters, mirror covers, diffuser, front lip(this is not CF, it is plastic from ultimate package)

let your dealership fix it.

I will call BMW CA to complain about this, which would escalate your case. In my case, after complaining , they called sales manager directly.

Right? I agree this is not MPE

It's missing ALL the CF parts.
Rear spoiler as well.

I know the sound of the titanium MPE well.

This sounds like my current '15 regular M4!

You're right I should call BMW CA!

[TheOne]

Originally Posted by coldfish

Tell BMW CA that those guys were trying to deliver the car without informing you of these missing part and one complete MPE exhaust, which is ridiculous.

EXACTLY!!!

This is ridiculous!

[TheOne]

Originally Posted by Maitre_Absolut

Its not a mis-build. The ultimate package is not built at the factory its just a Canadian accessories package which is port installed. You are evidently missing the exterior components from the ultimate package (I also see you do not have the front lip which as mentioned earlier is plastic not CF on the UP). The mystery is how this car left Halifax without getting these installed.

The CF accessories are port installed that's correct.
And this car is missing all the CF parts.

And as you noticed even the plastic front lip is missing.

Yes only CS comes with CF front lip.
Just like your M3 CS


It sure is a mystery and the bigger mystery is I am confident this car doesn't have MPE by listening to it.
MPE gets installed at factory with UP though doesn't it ?

Any way to tell whether the vehicle has MPE or not besides the sound ?

[TheOne]

Originally Posted by coldfish

to save space at port. they just decided to ship first and deal with it later on.

some salesperson doesn't even know what they are selling... they should have checked around before delivery or received the car from another dealer.

They hadn't even bothered to walk outside and walk around the car once it was shipped from Montreal to Toronto!

The Michelin tires have funny light blue accents on them too that I hated and the dealer suggested they take the tires off and swap left with right so the blue writings would be inside and invisible !!!!

[coldfish]

Originally Posted by TheOne

They hadn't even bothered to walk outside and walk around the car once it was shipped from Montreal to Toronto!

The Michelin tires have funny light blue accents on them too that I hated and the dealer suggested they take the tires off and swap left with right so the blue writings would be inside and invisible !!!!

That's funny. never seen this tire on brand new M3 M4 before. Is it a brand new car ? lol

you can always always walk away from this terrible experience and find another deal which would make you feel better.

They won't do any harm to you even if you walk away because it is all their fault.

[twboy1999]

I'm sorry
the blue tire marks on the micheline is pretty funny

[TheOne]

Originally Posted by coldfish

That's funny. never seen this tire on brand new M3 M4 before. Is it a brand new car ? lol

you can always always walk away from this terrible experience and find another deal which would make you feel better.

They won't do any harm to you even if you walk away because it is all their fault.

Neither have I !!!
I'm surprised there are no Hello Kitty stickers plastered on the dash!

'Supposedly' brand new with 45km on it as I checked last night!
I say supposedly cause there not much certainty about this vehicle ! 🤦🏻*♂️

And they better find me a MY18 with the spec I want ASAP.
Cause I chose this car a month ago because of the extra incentives on the MY18.

[TheOne]

Originally Posted by twboy1999

I'm sorry
the blue tire marks on the micheline is pretty funny

Don't be sorry. You're being extra courteous my brother.

I would've said they're UGLY AF

[Maitre_Absolut]

Originally Posted by TheOne

It sure is a mystery and the bigger mystery is I am confident this car doesn't have MPE by listening to it.
MPE gets installed at factory with UP though doesn't it ?

Any way to tell whether the vehicle has MPE or not besides the sound ?

Remember its Port (Halifax) not factory (Germany). UP and MPE at port. Like someone said they maybe sent it to the dealer before installing the parts to due space issues but parts should have followed?

The muffler is different on MPE but I don't think its available with those black ZCP tips anyway.

There is a CF version of the optional from splitter but its not the one on the UP.

QC dealer obviously knew about this and didnt advise.

[TheOne]

Originally Posted by Maitre_Absolut

Remember its Port (Halifax) not factory (Germany). UP and MPE at port. Like someone said they maybe sent it to the dealer before installing the parts to due space issues but parts should have followed?

The muffler is different on MPE but I don't think its available with those black ZCP tips anyway.

There is a CF version of the optional from splitter but its not the one on the UP.

QC dealer obviously knew about this and didnt advise.

So MPE is not factory installed either on UP ?


If I'm not mistaken the blacked out exhaust tips are for the competition package.

Cause UP has the chrome-color tips with the CF sleeves on them.


I agree BMW in Quebec most likely knew about these and chose not to advise and the dealer in Toronto didn't bother to check.

Even the tires seem to have been swapped with something that's not factory tires.

Too many unknowns!!! 👎🏻👎🏻👎🏻👎🏻

[pokerface]

I can't remember if the VIN reflects the ultimate package code.. but hopefully you are not taking delivery without getting in writing that you're getting all the missing parts. Probably a good idea to audit all the options the car is supposed to have.