MORR went silent...

F80NJM3 · 07-10-2015, 02:50 PM

UPDATE: I'm happy to report that I have finally been refunded my money by a collaboration of Square and my bank.
I made countless calls to both parties regarding the refund and they came through.
Now I can finally put this behind me and move on.
I want to thank all you guys for tremendous support (many messaged me personally). That's why I love this forum & the BMW community.

Thanks again and hopefully a new set or surprise will be happening soon!

Stay tuned!

Please visit beware of morr wheels (all one word) dot com --- Clearly I am not alone.

So, I ordered a set of wheels from MORR May 18th, 2015 and left a 50% deposit.
Before I decided to pull the trigger on the wheels and the deposit was made, they were very responsive to every email i sent them. Almost, instantly. In fact, I was impressed with their customer service. I was told they would take 6-8 weeks.

As you might imagine, I was excited and anxious about the wheels, so once several weeks past by, I emailed them regarding an update, and never heard back. I had some other concerns, and email them again..still no response. Long story short, 8 emails later, have not heard from them.

Called the office number several times and this is the automated message I receive "the number you dialed temporarily unavailable".

Anyone know something I don't?

Thanks in advance.

Jaymax85 · 07-10-2015, 02:57 PM

Uh oh, hopefully they aren't like 360 forgef :/ keep us updated!

F80NJM3 · 07-10-2015, 03:01 PM

Quote:

Originally Posted by jawwadh

Uh oh, hopefully they aren't like 360 forgef :/ keep us updated!

I'm not familiar with that story, but it doesn't sound pretty..I've tried everything to get in touch. Spoke with my bank also just in case (only time I didn't use my amex for a large purchase

///M ARMY · 07-10-2015, 04:40 PM

That's crazy. There always good regarding emails. I have his number I'll call em

sdshah · 07-10-2015, 05:47 PM

H

R

E

BMdblU · 07-10-2015, 08:27 PM

Not surprised. I tried contacted them about 2 years ago for a set on my 335is, never answered the phone and only got back to my emails after several days. Lost interest.

50% deposit is too much IMO. But thats besides the point. Goodluck

ssabripo · 07-10-2015, 08:56 PM

Lol, looks like business as usual from Morr

Mandi90TT · 07-10-2015, 09:01 PM

I finally got my wheels from Morr earlier this year and they look good but More's customer is crap. I have been meaning to write a review and warn people away from them. Good luck, hope you get your wheels

Never Convicted · 07-10-2015, 09:40 PM

That's scary stuff. I hope it turns out for you. Is Morr a sponsor here? I don't know if your bank told you they could do anything, but if you can cancel the down payment, I'd bet you hear from them. Probably too late though. Good luck.

lsturbointeg · 07-10-2015, 10:31 PM

Wow! That totally sux! Sorry to hear that! I hope u get ur money back!

F80NJM3 · 07-10-2015, 10:41 PM

Quote:

Originally Posted by ssabripo

Lol, looks like business as usual from Morr

I've heard a few stories but gave them the benefit of the doubt since they were highly recommended by another (highly followed) f80 owner.
Since my last email & this posting, I finally heard from Carlos and he will call me monday. Will keep you guys updated. Hopefully something positive.

F80NJM3 · 07-10-2015, 10:42 PM

Quote:

Originally Posted by Never Convicted

That's scary stuff. I hope it turns out for you. Is Morr a sponsor here? I don't know if your bank told you they could do anything, but if you can cancel the down payment, I'd bet you hear from them. Probably too late though. Good luck.

I spoke with my bank. They are willing to do a dispute but (coincidently)received an email from Carlos and he will call Monday and hopefully we can resolve it.

F80NJM3 · 07-10-2015, 10:44 PM

Quote:

Originally Posted by ///M ARMY

That's crazy. There always good regarding emails. I have his number I'll call em

They were excellent with email until they got my order and deposit, as I stated in the initial post. Once they got my order/money, never got a response and their number was not working.
I went back and checked every single email encounter with them just to make sure I wasn't played by someone. Monday I'll know more.

x.shell · 07-10-2015, 10:45 PM

Quote:

Originally Posted by ssabripo

Lol, looks like business as usual from Morr

Yup. This has happened more than once before with Morr. They design beautiful products, but the stories I've read about them prevent me from giving them one penny. Seriously, you'd think they would get a clue about how people talk on these forums. It boggles my mind that they would keep doing this especially when their ONLY customers are enthusiasts that tend to frequent forums.

zackf80m · 07-10-2015, 10:46 PM

Quote:

Originally Posted by F80NJM3

They were excellent with email until they got my order and deposit, as I stated in the initial post. Once they got my order/money, never got a response and their number was not working.
I went back and checked every single email encounter with them just to make sure I wasn't played by someone. Monday I'll know more.

Pretty sure Morr was out of the country for the past few weeks. Not excusing any lack of communication, but that may be the reason why you were having a difficult time contacting them.

F80NJM3 · 07-10-2015, 11:21 PM

Quote:

Originally Posted by zackf80m

Quote:

Originally Posted by F80NJM3

They were excellent with email until they got my order and deposit, as I stated in the initial post. Once they got my order/money, never got a response and their number was not working.
I went back and checked every single email encounter with them just to make sure I wasn't played by someone. Monday I'll know more.

Pretty sure Morr was out of the country for the past few weeks. Not excusing any lack of communication, but that may be the reason why you were having a difficult time contacting them.

Are you serious? I'm pretty sure they have access to email and wifi out of the country. That better not be an excuse. Set your email on auto response if you're going to be away. I'm sure the entire company didn't go away, as well.

wheeladdicts · 07-11-2015, 12:14 AM

Send me your information and I will help you out.

gthal · 07-11-2015, 09:43 AM

Quote:

Originally Posted by zackf80m

Pretty sure Morr was out of the country for the past few weeks. Not excusing any lack of communication, but that may be the reason why you were having a difficult time contacting them.

Every employee was out of the country?

Tempe Mendoan · 07-11-2015, 09:43 AM

No MORR wheels! FI-R is the answer

remmib · 07-11-2015, 10:31 AM

Anybody knows how big, or rather small this company is?

edwinm3 · 07-11-2015, 10:39 AM

:

F80NJM3 · 07-11-2015, 11:18 AM

Quote:

Originally Posted by Pertplus

Quote:

Originally Posted by F80NJM3

Quote:

Originally Posted by zackf80m

Quote:

Originally Posted by F80NJM3

They were excellent with email until they got my order and deposit, as I stated in the initial post. Once they got my order/money, never got a response and their number was not working.
I went back and checked every single email encounter with them just to make sure I wasn't played by someone. Monday I'll know more.

Pretty sure Morr was out of the country for the past few weeks. Not excusing any lack of communication, but that may be the reason why you were having a difficult time contacting them.

Are you serious? I'm pretty sure they have access to email and wifi out of the country. That better not be an excuse. Set your email on auto response if you're going to be away. I'm sure the entire company didn't go away, as well.

Dude that blows. And unfortunately you aren't the first to have this experience. If you ever need wheel recommendations, let me know!

I'm starting to hear that a lot once I brought the issue publicly, but I'm sure MORR will handle it. Will know more monday.
Thanks. With your track record, I should have asked

07-10-2015, 02:50 PM	#1
F80NJM3 Colonel 1924 Rep 2,175 Posts Drives: F80 M3 Join Date: Aug 2011 Location: NJ/NY iTrader: (0) Garage List 2015 BMW M3 F80 [10.00] 2012 BMW F10 535XI [0.00] 2006 Porsche Cayenne [0.00]	UPDATE: I'm happy to report that I have finally been refunded my money by a collaboration of Square and my bank. I made countless calls to both parties regarding the refund and they came through. Now I can finally put this behind me and move on. I want to thank all you guys for tremendous support (many messaged me personally). That's why I love this forum & the BMW community. Thanks again and hopefully a new set or surprise will be happening soon! Stay tuned! Please visit beware of morr wheels (all one word) dot com --- Clearly I am not alone. So, I ordered a set of wheels from MORR May 18th, 2015 and left a 50% deposit. Before I decided to pull the trigger on the wheels and the deposit was made, they were very responsive to every email i sent them. Almost, instantly. In fact, I was impressed with their customer service. I was told they would take 6-8 weeks. As you might imagine, I was excited and anxious about the wheels, so once several weeks past by, I emailed them regarding an update, and never heard back. I had some other concerns, and email them again..still no response. Long story short, 8 emails later, have not heard from them. Called the office number several times and this is the automated message I receive "the number you dialed temporarily unavailable". Anyone know something I don't? Thanks in advance. __________________ http://f80.bimmerpost.com/forums/sho....php?t=1270333 Follow Instagram : F80AWM3 Last edited by F80NJM3; 08-05-2015 at 10:10 PM..
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07-10-2015, 02:57 PM	#2
Jaymax85 Addicted to Speed. 714 Rep 2,375 Posts Drives: m3 zcp, macan GTS, f15 x5 Join Date: Aug 2011 Location: 'Murica iTrader: (5)	Uh oh, hopefully they aren't like 360 forgef :/ keep us updated!
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07-10-2015, 04:40 PM	#4
///M ARMY Brigadier General 1003 Rep 3,051 Posts Drives: F90 Join Date: Jul 2012 Location: Cali iTrader: (2)	That's crazy. There always good regarding emails. I have his number I'll call em __________________ 2022 RAM TRX 2021 Ford Bronco 2022 BMW M3
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07-10-2015, 05:47 PM	#5
sdshah Banned 849 Rep 1,386 Posts Drives: F85 \| Panamera GTS Join Date: Jul 2011 Location: USA iTrader: (2)	H R E
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07-10-2015, 08:27 PM	#6
BMdblU Brigadier General 152 Rep 3,983 Posts Drives: F80 Join Date: Oct 2007 Location: Toronto iTrader: (2)	Not surprised. I tried contacted them about 2 years ago for a set on my 335is, never answered the phone and only got back to my emails after several days. Lost interest. 50% deposit is too much IMO. But thats besides the point. Goodluck
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07-10-2015, 08:56 PM	#7
ssabripo HALA MADRID! 940 Rep 2,879 Posts Drives: camels & donkeys Join Date: Jul 2005 Location: Plantation, Fl iTrader: (7)	Lol, looks like business as usual from Morr __________________ F87 M2 Competition, Sunset Orange, Exc, DCT. SOLD F80 M3 Mineral Grey/Sakir Orange, Exc, DCT... ED 6/2015 SOLDE90 M3, Interlagos Blue / M individual two-tone, ZCP, ZP2, ZCV, DCT, ED.
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07-10-2015, 09:01 PM	#8
Mandi90TT Colonel 2712 Rep 2,371 Posts Drives: BSM 6MT M4 F82 Join Date: Aug 2014 Location: Colorado Springs iTrader: (0)	I finally got my wheels from Morr earlier this year and they look good but More's customer is crap. I have been meaning to write a review and warn people away from them. Good luck, hope you get your wheels
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07-10-2015, 09:40 PM	#9
Never Convicted Lieutenant Colonel 1108 Rep 1,497 Posts Drives: M4 Join Date: Dec 2012 Location: Charlotte NC iTrader: (0)	That's scary stuff. I hope it turns out for you. Is Morr a sponsor here? I don't know if your bank told you they could do anything, but if you can cancel the down payment, I'd bet you hear from them. Probably too late though. Good luck.
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07-10-2015, 10:31 PM	#10
lsturbointeg Lieutenant General 9160 Rep 14,521 Posts Drives: 2011 535i Jet Black Join Date: Aug 2014 Location: Asian lost in OH iTrader: (0)	Wow! That totally sux! Sorry to hear that! I hope u get ur money back!
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07-11-2015, 12:14 AM	#17
wheeladdicts Brigadier General 229 Rep 3,173 Posts Drives: E90 M3 Join Date: Oct 2009 Location: South Florida iTrader: (3)	Send me your information and I will help you out.
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07-11-2015, 09:43 AM	#19
Tempe Mendoan Private First Class 125 Rep 143 Posts Drives: E92-M3 / 458 / F82 Join Date: Nov 2012 Location: 62 iTrader: (0)	No MORR wheels! FI-R is the answer
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07-11-2015, 10:31 AM	#20
remmib General 1569 Rep 29,202 Posts Drives: 2013 F10 520d M-Sport Join Date: Feb 2006 Location: Norway iTrader: (0)	Anybody knows how big, or rather small this company is? __________________ F10 520d M-Sport Alpine White \| HRE P43SC 20x9+20x11 \| Michelin PSS 255/35+295/30 \| KW V3 Coilover \| M5 Front Sway Bar + M550d Rear Sway Bar \| 3DDesign Front Lip \| BMW M Performance CF Spoiler \| BMW M Performance Diffuser \| BMW M Performance Black Grills \| BMW M Performance Pedals \|
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07-11-2015, 10:39 AM	#21
edwinm3 Brigadier General 980 Rep 4,001 Posts Drives: F82 Join Date: Nov 2011 Location: Broward iTrader: (32)	: __________________ Grigio Telesto M4, 6MT. Coyote 5.0 F-150 991 GT3
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