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      08-10-2018, 10:48 AM   #1
delfunk
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Won't Go Into Reverse!

My GTS on two occasions now won't go into reverse and the car won't throw a fault code and BMW says there is nothing wrong with the car despite having videos. The shifter is in reverse but the car is in neutral and the N blinks. Any thoughts or experiences? I know BMW is plagued with DCT problems and there are discontinuing them.
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      08-12-2018, 05:40 PM   #2
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Make sure your door is not open. DCT will automatically kick the car back into N if you open the door, even if the shifter is pushed over to R.
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      08-12-2018, 05:41 PM   #3
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Make sure your door is not open. DCT will automatically kick the car back into N if you open the door, even if the shifter is pushed over to R.
The door is closed.
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      08-12-2018, 05:48 PM   #4
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If you have video evidence and the dealer won't do anything, I could either try another dealership or escalate it to BMWNA
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      08-12-2018, 06:32 PM   #5
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Can you post the video ?
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      08-12-2018, 08:01 PM   #6
delfunk
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Can you post the video ?
I will have to upload it to YouTube and copy the link. It won't let me select a video.

It's in reverse but the shifter is blinking N and the screen says N as well. I also got a shot of the cluster no door open.
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      08-12-2018, 09:04 PM   #7
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Brake lights both functioning? Longshot, but I had a honda that wouldn't let you shift into reverse when the brake light bulb failed. Used shift lock release for a day or two before I figured out what was going on.
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      08-12-2018, 09:10 PM   #8
delfunk
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Brake lights both functioning? Longshot, but I had a honda that wouldn't let you shift into reverse when the brake light bulb failed. Used shift lock release for a day or two before I figured out what was going on.
Tail lights are working. I don't see any warning and I believe there are LED so they last a long time.
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      08-12-2018, 11:14 PM   #9
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89 octane
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      08-12-2018, 11:22 PM   #10
delfunk
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89 octane
Lol vcp that's one of my numerous problems with the car.
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      08-12-2018, 11:24 PM   #11
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Quote:
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Quote:
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89 octane
Lol vcp that's one of my numerous problems with the car.
Oh damn wrong thread lol. If your water isn't flowing your timing will be affected.
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      08-12-2018, 11:26 PM   #12
delfunk
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Quote:
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Quote:
Originally Posted by delfunk View Post
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Originally Posted by VCP View Post
89 octane
Lol vcp that's one of my numerous problems with the car.
Oh damn wrong thread lol. If your water isn't flowing your timing will be affected.
I'm gonna check the water tank when I see the car. No fault codes for the water injection system have popped up.
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      08-12-2018, 11:29 PM   #13
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Quote:
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89 octane
Lol vcp that's one of my numerous problems with the car.
Oh damn wrong thread lol. If your water isn't flowing your timing will be affected.
I'm gonna check the water tank when I see the car. No fault codes for the water injection system have popped up.
Codes won't pop up. Check your hood to make sure it is 100% closed. Hood popped will stop it from engaging R.
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      08-13-2018, 12:53 AM   #14
delfunk
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Quote:
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Quote:
Originally Posted by delfunk View Post
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Originally Posted by VCP View Post
Quote:
Originally Posted by delfunk View Post
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89 octane
Lol vcp that's one of my numerous problems with the car.
Oh damn wrong thread lol. If your water isn't flowing your timing will be affected.
I'm gonna check the water tank when I see the car. No fault codes for the water injection system have popped up.
Codes won't pop up. Check your hood to make sure it is 100% closed. Hood popped will stop it from engaging R.
Everything is closed I'm neurotic about the hood.
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      08-22-2018, 05:25 PM   #15
delfunk
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Quote:
Originally Posted by delfunk View Post
Quote:
Originally Posted by VCP View Post
Quote:
Originally Posted by delfunk View Post
Quote:
Originally Posted by VCP View Post
Quote:
Originally Posted by delfunk View Post
Quote:
Originally Posted by VCP View Post
89 octane
Lol vcp that's one of my numerous problems with the car.
Oh damn wrong thread lol. If your water isn't flowing your timing will be affected.
I'm gonna check the water tank when I see the car. No fault codes for the water injection system have popped up.
Codes won't pop up. Check your hood to make sure it is 100% closed. Hood popped will stop it from engaging R.
Everything is closed I'm neurotic about the hood.
Here we go again! It won't engage reverse. The dealer needed to see it themselves. The tow driver agreed to keep it running and not touch the shifter. Officially verified! Let's see what they say now!
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      09-27-2018, 12:18 AM   #16
delfunk
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Quote:
Originally Posted by delfunk View Post
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Originally Posted by delfunk View Post
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Originally Posted by VCP View Post
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Originally Posted by delfunk View Post
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Originally Posted by VCP View Post
Quote:
Originally Posted by delfunk View Post
Quote:
Originally Posted by VCP View Post
89 octane
Lol vcp that's one of my numerous problems with the car.
Oh damn wrong thread lol. If your water isn't flowing your timing will be affected.
I'm gonna check the water tank when I see the car. No fault codes for the water injection system have popped up.
Codes won't pop up. Check your hood to make sure it is 100% closed. Hood popped will stop it from engaging R.
Everything is closed I'm neurotic about the hood.
Here we go again! It won't engage reverse. The dealer needed to see it themselves. The tow driver agreed to keep it running and not touch the shifter. Officially verified! Let's see what they say now!
A fault code finally popped up for the transmission "ignored drivers request" and of course the dealer said it's a normal fault code. Normal fault code? Wow
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      09-27-2018, 07:13 AM   #17
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Lol, normal fault code. A FAULT code by its very definition cannot be normal.

Do you have any other dealers close by? Seems really strange that you have video and in person corroboration of the problem and they're still telling you move along, nothing to see here
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      02-09-2019, 09:46 PM   #18
delfunk
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Lol, normal fault code. A FAULT code by its very definition cannot be normal.

Do you have any other dealers close by? Seems really strange that you have video and in person corroboration of the problem and they're still telling you move along, nothing to see here
This has been BMWs response to me for a long time now because they don't want to admit this GTS is a complete electronic mess.
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      02-10-2019, 06:44 PM   #19
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My only advice is to keep taking it in and then file a lemon law claim. CA has decent lemon laws that protect the buyer if the manufacturer cannot fix the problem.
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      02-20-2019, 10:06 PM   #20
delfunk
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I did hire an attorney but BMW hired their bull dog law firm which transferred it to federal court and had "expectations" and "lemon" removed from the lawsuit. They also had their in house employees be their expert witnesses and said all the fault codes and other problems were "normal." I had fault codes for the computers not syncing properly and my gas pedal angle as a fault code as well. ALL NORMAL LOL

Moral of the story is don't have any "expectations" when buying their product. They lost a life long customer and people should know how they treat their clients.
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      02-23-2019, 12:12 PM   #21
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time to park it on the railroad tracks and report it stolen
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