BPM
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read

Go Back   BMW M3 and BMW M4 Forum > Classifieds > Vendor Comments/Review/Feedback Forum

Post Reply
 
Thread Tools Search this Thread
      08-30-2016, 01:13 PM   #1
CyclingBroStyle
Second Lieutenant
CyclingBroStyle's Avatar
United_States
175
Rep
205
Posts

Drives: '19 330i xDrive M Sport
Join Date: Sep 2014
Location: Washington, D.C.

iTrader: (0)

Garage List
Thumbs up inD has probably the best customer service ever

So I have to say INd provides a top notch customer support and product:

I had an issue with fitment of a side marker I purchased from INd took picture and emailed INd support. To my amazement I received an email in a matter of seconds apologizing and sending me a replacement free of charge with 2 day shipping.

Coming from a family that has owned over 17 BMWs with 5 still in the family, I can say customer service I received from INd has been phenomenal! I'm going to be honest I really don't think people understand that the price they pay for INd products is worth every penny! The customer service alone is worth buying all parts from them.

The quality is so amazing that I wasn't even surprised when I received the product its a business model every company should follow! thank you so much inD! I look forward to future purchases!!
__________________
Current: MY2019 330i xDrive M-Sport w/Lasers - Portimao Blue
Previous: MY2013 328i xDrive Sport Line - Sapphire Black | MY2016 428i xDrive M-Sport - Mineral Grey
BMW CCA #522637 use me as a referral for BMW CCA
Appreciate 3
      08-31-2016, 11:43 AM   #2
gily
Second Lieutenant
gily's Avatar
United_States
86
Rep
275
Posts

Drives: 2018 M2
Join Date: Sep 2015
Location: TX

iTrader: (0)

Agree
Appreciate 0
      09-01-2016, 07:32 PM   #3
skatevt
Private First Class
skatevt's Avatar
40
Rep
166
Posts

Drives: F80 M3
Join Date: Mar 2012
Location: FL-VT

iTrader: (2)

Great company and service!!
Appreciate 0
      09-01-2016, 07:54 PM   #4
Fake News 2017
HMFIC
Fake News 2017's Avatar
United_States
328
Rep
568
Posts

Drives: Alpine White M4 ZCP
Join Date: Dec 2013
Location: NC

iTrader: (0)

Good to know
Appreciate 0
      09-01-2016, 09:21 PM   #5
SMV_M4
Lieutenant
SMV_M4's Avatar
United_States
292
Rep
442
Posts

Drives: 2016 F82 M4 AW/SO
Join Date: Sep 2015
Location: West Des Moines, IA

iTrader: (0)

Garage List
2013 BMW M3  [0.00]
Agreed. I had a fitment issue with a side marker on my E92 and they had a replacement painted and at my door in under a week. They didn't even ask for picture of the defective part let alone request I return it before they'd send out a replacement. You never have to worry when doing business with IND. Great products, great customer service, unmatched commitment to customer satisfaction.
__________________
2016 F82 M4 / AW/SO - Current
2013 E92 M3 ZCP / SG/FR - Sold
2008 E92 M3 / AW/FR - RIP
2008 335xi Coupe / JB/CR - Sold
Appreciate 0
      09-03-2016, 08:44 AM   #6
CyclingBroStyle
Second Lieutenant
CyclingBroStyle's Avatar
United_States
175
Rep
205
Posts

Drives: '19 330i xDrive M Sport
Join Date: Sep 2014
Location: Washington, D.C.

iTrader: (0)

Garage List
Quote:
Originally Posted by SMV_M4 View Post
Agreed. I had a fitment issue with a side marker on my E92 and they had a replacement painted and at my door in under a week. They didn't even ask for picture of the defective part let alone request I return it before they'd send out a replacement. You never have to worry when doing business with IND. Great products, great customer service, unmatched commitment to customer satisfaction.
WORTH EVERY PENNY!
__________________
Current: MY2019 330i xDrive M-Sport w/Lasers - Portimao Blue
Previous: MY2013 328i xDrive Sport Line - Sapphire Black | MY2016 428i xDrive M-Sport - Mineral Grey
BMW CCA #522637 use me as a referral for BMW CCA
Appreciate 1
to_riffic530.00

      09-10-2016, 01:55 PM   #7
JamesGames
Major
JamesGames's Avatar
United_States
932
Rep
1,260
Posts

Drives: E60 550i / F82 M4 6MT / F48 X1
Join Date: Apr 2012
Location: SOCAL

iTrader: (0)

+1 Always had great experiences from IND. Especially with their discounts on holidays and what not, great customer service, instant tracking numbers sent out, combo discounts on multiple parts or shipping discounts, they earned my business from the opposite coast.
Appreciate 1
to_riffic530.00

Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 11:46 AM.




f80post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2020, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST