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      08-07-2018, 07:33 PM   #1
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JL Motoring - no response/updates after order?

Has anyone else ordered something from JL motoring and not received updates? I ordered side skirt extensions about 3 weeks ago and they haven't arrived yet. The only email I received was about a week after I ordered them stating that they are custom built and will ship in a few days...and 2 weeks later, silence (after emailing them once a week asking for an update)

I've asked them to cancel the order, but at this point, I may just file a PayPal/Credit Card dispute since they are so non-responsive. Can't even PM them on the forum as it states their inbox is full.

Completely poor customer service.
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      08-08-2018, 06:24 AM   #2
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They are on vacation till the end of the month.
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      08-08-2018, 11:01 AM   #3
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Quote:
Originally Posted by wreckedmyf80 View Post
They are on vacation till the end of the month.
Ah.. Would have been great if they notified people with outstanding orders.
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      09-13-2018, 02:04 PM   #4
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i got my stuff from them super quick. I wouldn't hesitate to buy from them again and they were super responsive.
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      09-13-2018, 05:12 PM   #5
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Quote:
Originally Posted by 206_m3 View Post
i got my stuff from them super quick. I wouldn't hesitate to buy from them again and they were super responsive.

It took a few weeks because evidently they were closed for a summer break - but failed to notify customers with open orders.

That being said- the side skirts I received fit perfectly and look great. So it was worth the wait. Thank you JL!
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