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      04-01-2015, 04:15 PM   #1
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Question and Lesson Learned on Parts

Hello everyone in the Great White North...

I think I should have asked this question a couple of days ago and saved myself some aggravation.... where does everyone order their parts/accessories from?

Reason I'm asking is I just received a set of gloss black grill surrounds and painted reflectors from IND distribution in the States that I ordered while anxiously awaiting delivery of my M3. I was quite shocked to have a COD duty of $125!!

I've ordered plenty of items from the States before, and never seen a duty that high. So, lesson learned on BMW parts (or maybe car parts?), and unfortunate, as I had a whole list of items for future purchase from IND.

So, again... is there a Canadian source for these parts?

thanks,
Derek
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      04-01-2015, 04:59 PM   #2
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Was it duty or brokerage fees?
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      04-01-2015, 05:03 PM   #3
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The actual duty was only $17; the rest was UPS brokerage fees. I've never paid that much before, so it was a shock

On the other hand, I now have something related to my car actually in my possession
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      04-01-2015, 05:15 PM   #4
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Quote:
Originally Posted by DFozzy View Post
The actual duty was only $17; the rest was UPS brokerage fees. I've never paid that much before, so it was a shock

On the other hand, I now have something related to my car actually in my possession
1) Never ship with UPS, they are the worst for brokerage fees; always ship via USPS!
2) Try to do it through a shop here, such as Eurocharged. They can get you items but with less shipping/brokerage since they are a business.
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      04-01-2015, 05:24 PM   #5
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Thanks for the reply.. that makes sense now. I think all the other things I've ever ordered from the States came via USPS, not UPS.

I'll try to find some local shops... that's a good suggestion.

thanks again
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      04-01-2015, 07:09 PM   #6
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I've had the same concern as I'll be making basically the same order shortly (adding in the side markers) ... unfortunately I haven't been able to find those pieces available from any Canadian retailer (or even a US retailer that doesn't use UPS).

If anyone knows of a Canadian retailer that stocks the IND pieces (or anything similar), I'd love to hear about it.
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      04-01-2015, 08:56 PM   #7
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Quote:
Originally Posted by Brennan ///M4 View Post
I've had the same concern as I'll be making basically the same order shortly (adding in the side markers) ... unfortunately I haven't been able to find those pieces available from any Canadian retailer (or even a US retailer that doesn't use UPS).

If anyone knows of a Canadian retailer that stocks the IND pieces (or anything similar), I'd love to hear about it.
I couldn't find any place. I had to order a few pieces directly from IND. If you hear of some place let me know please. There's not too many new M's in Ottawa. I've only seen 1 Austin yellow M4.
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      04-01-2015, 09:55 PM   #8
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Check out BMW True North (on Facebook), a GTA dealer is a sponsor and I know they offer a discount on BMW parts to members!
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      04-01-2015, 10:43 PM   #9
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Quote:
Originally Posted by DFozzy View Post
The actual duty was only $17; the rest was UPS brokerage fees. I've never paid that much before, so it was a shock

On the other hand, I now have something related to my car actually in my possession
UPS are the worst crooks for brokerage fees . I avoid them like pest when ordering from the US.

I discovered Freeport Forwarding a few years ago. It is a warehouse located just beside the border on the US side. They are a 30 minute drive from where I live. You can order stuff in the US and have it delivered there. You then pay the duties (usually limited to GST and PST for NA or EU goods) when crossing the border (you need to declare them). No brokerage fees as you are your own broker . I find it very convenient. When the CAD was at par with the USD, there were incredible deals to be made. It is not as good now, but I still find it cheaper that way for some items (I just ordered my track wheels and pads that way).

Maybe you can check if there is a similar service in your area.
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      04-01-2015, 11:17 PM   #10
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That sounds like a good way of doing it... I'm about 40 mins from the border as well.
I had the same problem as above, i.e., couldn't find most of the parts that IND offers on any of the Canadian sites.

Appreciate the responses, so thanks everyone!
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      04-02-2015, 12:01 AM   #11
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Quote:
Originally Posted by egalley View Post
I couldn't find any place. I had to order a few pieces directly from IND. If you hear of some place let me know please. There's not too many new M's in Ottawa. I've only seen 1 Austin yellow M4.
Will do. I haven't seen a single f8x in the wild yet (aside from the white cabrio I did my test drive in, and an azurite coupe they had in the back). It seems to be a pretty rare beast in this area, which suits me just fine ... I see RS5s and AMG mercs everywhere I turn.
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      04-02-2015, 03:29 PM   #12
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Quote:
Originally Posted by DFozzy View Post
That sounds like a good way of doing it... I'm about 40 mins from the border as well.
I had the same problem as above, i.e., couldn't find most of the parts that IND offers on any of the Canadian sites.

Appreciate the responses, so thanks everyone!
For GTA people, and similar to CanAutM3, I've used http://www.cbiusa.com. They are just over the Rainbow Bridge in Niagara Falls, NY.
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      04-02-2015, 03:47 PM   #13
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After seeing this thread today, I just spoke with IND on an order I placed this week. They are going to ship using USPS to minimize the brokerage fees. I am not sure if that is just for me, or if they will do so going forward now that I have brought it to their attention.
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      04-02-2015, 08:49 PM   #14
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For any of you guys in the GTA/Golden Horseshoe area, I've had great luck with UPS but I use their depot location in Lewiston @14304, have been for 15 years now. Excellent staff, 5 min's from the Lewiston bridge, no charge to have items shipped there (although you have only 7 days to pick items up) and no issues coming back, just pay our HST. They're moving to a new location in the coming months but it'll still be handy to the border. PM me if you'd like an address and phone number. It's not listed on the UPS website.
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      04-05-2015, 11:10 AM   #15
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Quote:
Originally Posted by Brennan ///M4 View Post
Will do. I haven't seen a single f8x in the wild yet (aside from the white cabrio I did my test drive in, and an azurite coupe they had in the back). It seems to be a pretty rare beast in this area, which suits me just fine ... I see RS5s and AMG mercs everywhere I turn.
Thanks,
And I'll keep an eye out around town for you
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      04-05-2015, 11:48 PM   #16
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I had to pay $250 on top of the shipping cost on my order from IND.
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      04-07-2015, 08:39 AM   #17
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Quote:
Originally Posted by egalley View Post
I couldn't find any place. I had to order a few pieces directly from IND. If you hear of some place let me know please. There's not too many new M's in Ottawa. I've only seen 1 Austin yellow M4.
Quote:
Originally Posted by Brennan ///M4 View Post
I've had the same concern as I'll be making basically the same order shortly (adding in the side markers) ... unfortunately I haven't been able to find those pieces available from any Canadian retailer (or even a US retailer that doesn't use UPS).

If anyone knows of a Canadian retailer that stocks the IND pieces (or anything similar), I'd love to hear about it.
Quote:
Originally Posted by DFozzy View Post
That sounds like a good way of doing it... I'm about 40 mins from the border as well.
I had the same problem as above, i.e., couldn't find most of the parts that IND offers on any of the Canadian sites.

Appreciate the responses, so thanks everyone!
Quote:
Originally Posted by Mark's M View Post
For any of you guys in the GTA/Golden Horseshoe area, I've had great luck with UPS but I use their depot location in Lewiston @14304, have been for 15 years now. Excellent staff, 5 min's from the Lewiston bridge, no charge to have items shipped there (although you have only 7 days to pick items up) and no issues coming back, just pay our HST. They're moving to a new location in the coming months but it'll still be handy to the border. PM me if you'd like an address and phone number. It's not listed on the UPS website.
Quote:
Originally Posted by Soundstream View Post
After seeing this thread today, I just spoke with IND on an order I placed this week. They are going to ship using USPS to minimize the brokerage fees. I am not sure if that is just for me, or if they will do so going forward now that I have brought it to their attention.
For all those that haven't already ordered painted reflectors. European Autobody is going to be offering painted reflectors to us Canadians. They are located in Toronto. No duties or worry about import fees. These guys use OEM reflectors and OEM paint. I just got mine done paint match is spot on and fit is perfect of course. Can't say enough about these guys. They are a first class shop...very impressed with the service level. If any of you guys need painted parts, call Manny or email him (mdeluca@euroab.com).



Last edited by pyceasyas123; 04-07-2015 at 09:46 AM.
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      04-07-2015, 09:24 AM   #18
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Quote:
Originally Posted by pyceasyas123 View Post
Can't say enough about these guys. They are a first class shop...very impressed with the service level. If any of you guys need painted parts, call Manny or email him (mdeluca@euroab.com).
Years ago, I had bumpers, mirrors, and a bunch of other accessories painted by them and they were all excellent quality.
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      05-05-2015, 11:12 AM   #19
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Quote:
Originally Posted by Soundstream View Post
After seeing this thread today, I just spoke with IND on an order I placed this week. They are going to ship using USPS to minimize the brokerage fees. I am not sure if that is just for me, or if they will do so going forward now that I have brought it to their attention.
I asked IND if they could send my stuff via USPS, and they changed it over right away. I received my package yesterday with no duty or brokerage owing! Just send them a message when you make your order, they seem pretty open to changing shipping methods.
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